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Opening Hours: Monday - Friday, 08:00 - 17:30
Closed on UK Bank Holidays
Shop
We offer a click and collect service at a charge of £1.95 during the hours of 9am until 3pm Monday to Thursday and 9am until 2pm Friday. Please call when you are outside to place your order on 01656 652121. This service is not currently available online.
We are closed from 29.03.24 - 01.04.23 for the Easter holidays.
Please note we do not have a physical shop you can visit.
Delivery and Shipping
UK deliveries: We aim to dispatch all orders* within 24 hours (excluding weekends and bank holidays).
*Personalised & repointing: Estimated dispatch 7-21 working days.
DPD deliveries: Estimated delivery within 2 working days from dispatch.
Royal Mail: Estimated delivery – up to 7 working days from dispatch
Please only contact us regarding the delivery of your order when any of the above times have been exceeded and you have not received any further communication from us.
Customers who have pre-ordered are first priority when stock arrives. Depending on stock availability dates, we will either part ship your order or send the full order when the item is back in stock. To view estimated re-stock dates click here
VAT Number: GB 133 4526 89
UK deliveries: We aim to dispatch all orders* within 24 hours (excluding weekends and bank holidays).
*Personalised & repointing: Estimated dispatch 7-21 working days.
DPD deliveries: Estimated delivery within 2 working days from dispatch.
Royal Mail: Estimated delivery – up to 7 working days from dispatch
Please only contact us regarding the delivery of your order when any of the above times have been exceeded and you have not received any further communication from us.
All small items are delivered through your letter box via Royal Mail. All larger items or mixed orders are delivered via a courier service and will need a signature upon receipt. If there is no one home they will leave a calling card with a contact number for you to arrange a re-delivery or collection.
Alternatively, they may leave your package in a safe place or with a neighbour.
We offer several delivery options which are available at the checkout. If you would like your order sent by Royal Mail Special Delivery by 9:00am or 1:00pm, you can call our Sales Team for a quote on 01656 652121.
This service applies to UK mainland only. All orders over £50 qualify for free shipping.
Shipping Methods – UK Mainland
Small Items
Royal Mail Second Class – Royal Mail 48
£1.95
Royal Mail First Class – Royal Mail 24
£2.95
Royal Mail Tracked - Tracked 24
£4.95
DPD Local - 1 to 2 working days delivery
£7.95
Large Items
DPD Local - 1 to 2 working days delivery
£7.95
*For overseas delivery costs this will be calculated at checkout
Returns
If you are not satisfied with your order you have the right to cancel. To do this please call us on 01656 652121. You do not have to give us a reason but a brief explanation would be helpful to us to improve our service we offer to you. To arrange a return Click Here.
Yes, you can exchange your darts providing they are in a re-saleable condition and it’s within the 14 days of purchase.
The return of your item(s) must be paid at your own expense and we would suggest sending through a recorded service as we cannot be held responsible for lost or damaged items on transit. Please remember to include your name and address with your returned items.
Personalised items (darts, shafts, cases and flights) cannot be returned for refund or exchange. This does not affect your statutory rights. To arrange a return Click Here.
We are very sorry if we have mistakenly missed some items from your order. If this is the case, please call our order hotline on 01656 652121 or alternatively contact us on WhatsApp Click Here.
We are sorry that you have been sent an incorrect item. Please contact us on 01656 652121 and we will help you or alternatively contact us on WhatsApp Click Here.
Unfortunately we do not currently offer part exchange.